Get the FAQs about Neverblue

General

What is CPA Marketing?

What is an Affiliate?

How does Neverblue fit with Advertisers and Affiliates?

Who is doing Performance Marketing?


Affiliate Approval

Do we accept International affiliates?

Is phone interview portion of the application process necessary or can it be done using instant messenger?

Will I be approved if I don't have a website?

What are the various reasons for which Neverblue may deny an Affiliate from joining the network?

What is the fastest way to get approved?

What promotion methods are allowed on my campaigns?


Payment

What is the default payment method?

When/how often will I get paid?

Do we pay using PayPal and or wire transfers/ direct transfers?

Do you send cheque to all countries/ internationally?

How long will my cheque take to reach me?

Can I get paid on accelerated payments?

Do I get paid for clicks and/or impressions?


General

What is CPA Marketing?

Neverblue operates on a Cost-per-Action (CPA) model. Payment is based solely on qualifying actions such as lead, download or sale. This type of marketing falls directly under Performance Marketing. Affiliates receive commissions when the lead or sale is generated from the ad they are promoting.


What is an Affiliate?

An Affiliate, also known as a publisher outside the Neverblue network, is any owner of online media where an advertisement can be placed and viewed by consumers. This can include website owners, newsletter publishers, search engine marketers etc. The sites and outlets that publishers and Affiliates own own is also referred to as online inventory.


What is an Advertiser?

An Advertiser, also known as a merchant in the industry, is a company that sells a product or service online. Affiliates promote an Advertiser's product or service by placing the advertisement on their own websites, e-mail campaigns and search listings in exchange for a commission when a conversion occurs. Those who work on behalf of an Advertiser are known as agencies.


How does Neverblue fit in with Advertisers and Affiliates?

Neverblue connects Affiliates with Advertisers via our market-leading proprietary platform. Advertisers make ads available on the network and our tens of thousands of Affiliates use the ads (according to your guidelines) to promote your products. We manage the relationship between you and the affiliate by handling all tracking and billing. Neverblue's affiliate network gives advertisers enhanced exposure and affiliates higher payouts. Read More about Neverblue's comprehensive affiliate network services here.


Who is doing Performance Marketing?

Everyone! Neverblue's Advertisers range from medium to large corporations including members of the Fortune 1000.


Affiliate Approval

So we accept International Affiliates?

Yes, in our continued international expansion efforts Neverblue is now accepting affiliate applications from across the globe! With regional offices located in Hong Kong and Amsterdam we are able to support our international affiliates with a high level of service.


Is phone interview portion of the application process necessary or can it be done using instant messenger (AIM/MSN/Yahoo/ICQ/Skype/Email)?

The phone interview step is a mandatory part of our Affiliate approval process. No other means of verification will be considered. However, following approval if you prefer to communicate using IM, Email or any other means, we can generally accommodate that request. We do require that your account contains an updated phone number at all times.


Will I be approved if I don't have a website?

Yes, if you can provide an acceptable means of promoting our ads during the application process, you will be still be considered.


What are the various reasons for which Neverblue may deny an Affiliate from joining the network?

The main reasons for which we deny Affiliate applications are:

Failure to successfully contact an Affiliate during the phone interview portion of our application approval process - Affiliates who submit an inaccurate or incomplete phone number in their application will be declined. Please submit the country code, area code and full phone number in your application. Affiliates who do not answer our verification phone calls and fail to call or email back within a given time period following our initial call or email will also be denied

Inaccurate application information - We cross reference application information and if it is determined that an Affiliate has submitted an incorrect name, phone number, address, site or any false information, they will be denied


What's the fastest way to e approved?

Neverblue is committed to attracting and ensuring that only quality publishers become a part of our network. We strive to provide our Advertisers with choice Affiliates, and in return, we provide our publishers with exceptional customer service and access to the industries top performing and highest paying offers. To maintain this high standard of quality, our compliance department screens every publisher application thoroughly.

Therefore, in order for us to quickly and correctly process your application, it is critical that:

You provide only truthful, complete and accurate information that represents yourself, your Affiliate Marketing experience and your intended promotional methods.


You follow the application instructions carefully, as providing inaccurate and insufficient information will require us to delay or deny your application.


What promotion methods are allowed on my campaign?

Each campaign will clearly state what promotional methods are allowed. If you have any questions about this or would like the campaign open to your promotion type, please contact your Affiliate Manager.


Payment

What is the default payment method?

The default method of payment is by cheque sent by mail.


When/how often will I get paid?

Affiliate payments are sent on a Net 15 schedule. For example, revenue you earned in January would be sent to you on February 15.


Do we pay using PayPal and/or wire transfers/direct transfers?

Neverblue's default payment method is cheque; however, Affiliates who meet certain requirements can also be paid via PayPal or wire transfer.


Do you send cheques to all countries / internationally?

Yes we send cheques to Affiliates in whichever country they are located.


How long will my cheque take to reach me?

The time between when payment is sent and when it is received by you is dependent on the postal system and hence will vary based on Affiliate location. Generally, Affiliates receive their cheques between 2 days and 2 weeks. Cheques delivered within the US and Canada will generally be received faster than those delivered to other countries.


Can I get paid on a bi-weekly / weekly basis?

We can send payments on weekly and bi-weekly schedules. Speak to your Affiliate Manager or Neverblue representative for more details.


Do I get paid for clicks and / or impressions?

Neverblue is a Cost per Action (CPA) network, only paying publishers for qualified actions generated as a result of their promotion. Therefore, we do not pay publishers for clicks and / or impressions.

 
Neverblue

Headquarters

  • Headquarters
    Suite 201
    1221 Broad Street
    Victoria, B.C. V8W 2A4
    Canada

    Tel: +1 (250) 386-5323
    Fax: +1 (604) 677-5441

    Toll-Free
    (US & Canada):
    1-877-LEAD-GEN
    (532-3436)
  • AKMG
    233 California St.
    El Segundo, CA 90245
    USA

International

  • Europe
    Tussen de Bogen 6
    1013JB Amsterdam
    Netherlands

    Tel: +31 6 11 71 00 99
    Fax: +1 (604) 677-5441
  • Asia
    Flat B, 6/F, Teda Building
    87 Wing Lok St
    Sheung Wan
    Hong Kong

    Tel: +852-3972-6123
    Fax: +1 (604) 677-5441

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